Shipping & Returns

Return Policy

I strongly encourage sample requests.  I am so happy to send you a free sample size with free shipping of anything on this site.  I want you to be delighted, not ever disappointed.  If I can get you a sample, you can shop confidently in spite of my not being able to offer refunds.  

Email me right now! at lynn@remedynorthwest with your request and your mailing address.

Because of the nature of our products, the majority of purchases cannot be returned or refunded.  If there should be a problem with any purchase, please contact us right away and we'll do our best to REMEDY (pun intended!) the situation as soon as possible with store credit or replacement product.

 If you need to discuss an item, please Contact Us with your order number and details about the product you would like to discuss. 


We can ship to any address in the United States.  We very likely can ship internationally, please contact us for a shipping quote.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping schedule.

The shipping estimate you see on your order is exactly what shipping costs via USPS.